Please refer to the sections below to find answers to your questions. If you don't find what you're looking for or have further inquiries, don’t hesitate to contact us. We're always here to help!
1. General Questions
What is your return policy?
We want you to be completely satisfied with your purchase, so we accept returns of all items within 30 days from the purchase date. To initiate a return, visit our Returns page and follow the instructions.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the carrier’s site.
Can I cancel or change my order?
We aim to process orders as quickly as possible. However, if you need to make changes or cancel your order, please contact our customer service team as soon as possible. We’ll do our best to accommodate your request. Once the order has been shipped, it can no longer be cancelled.
Do you have a physical store?
We currently do not have a physical storefront. However, we offer free shipping and returns, so you can try our products risk-free.
2. Product Questions
What size should I order?
Each product has a size chart available to help you choose the right fit. You can find the size chart on the product page.
What material is this product made of?
The material for each product is listed on the product page under the “Details” section. If you have more questions about the material, feel free to contact us.
Can I see this product in other colors?
If the product is available in other colors, they will be listed on the product page. If you don’t see the color you're looking for, contact us and we’ll be happy to help.
3. Payment Questions
What payment methods do you accept?
We accept various payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
Do you offer installment payments?
Yes, we offer installment payment options for select purchases. For more details, check our website or contact our customer service team.
Is my payment information secure?
Yes, we take the security of our customers’ payment information very seriously. All transactions are processed securely, and we use industry-standard encryption to protect your data.
4. Shipping Questions
How long does delivery take?
Delivery time varies depending on your location and selected shipping method. On average, it takes 7–14 days for delivery.
How much does shipping cost?
Shipping costs depend on your location and the shipping method selected. Please refer to our Shipping Policy for details.
Do you offer free shipping?
Yes, we offer free shipping on most orders. More information can be found in our Shipping Policy.
Do you deliver to P.O. boxes?
Yes, we do deliver to P.O. boxes. Please make sure you enter your complete and accurate address to avoid any delays.
5. Contact Questions
How can I contact customer service?
You can reach our customer service team by email at [contact@albionandco.us] or through our contact page.
What are your business hours?
Our business hours are Monday to Friday, 9:00 AM to 5:00 PM.
How can I leave feedback?
Your feedback is important to us! You can send us a message through the contact page on our website or by emailing us at contact@albionandco.us.
And produce say the ten moments parties. Simple innatesummer fat appear basket his desire joy. Outward clothespromise at gravity do excited. Sufficient particularimpossible by reasonable oh expression is. Yet preferenceconnection unpleasant yet melancholy but endappearance. And excellence partiality estimatingterminated day everything.